Contact / FAQ
Frequently asked questions
How long does shipping take?
Please expect the standard domestic shipping time of 1-5 days.
What are the toys made out of?
Every Sherwood Toy is made using Acacia and Mango wood. The Maps and Play Mats are made from cotton. The paint, lacquer finish, wood, and every part of the toy is certified safe by ASTM standards.
What age ranges are these toys made for?
We’ve seen 4 year olds and 12 year olds play for hours with these blocks, and even a few adults. All truly great stories are great stories for all people! The toys weren’t designed for kids under 3, but anyone else will have fun building adventures with Sherwood toys.
How big are the individual pieces and blocks?
Our products have a range of sizes from our smallest figure only being about an inch or two tall to our big City block which is about a 5 inch cube. But all in all, the blocks are designed to fit the hands of children, our intrepid co-creators.
How much does shipping cost?
Shipping is $5 for every order under $75, and $10 for those over $75. Bundle items and save!
How can I learn about new products coming out?
Our Finn’s Den Facebook group is the best spot to get the first look at everything we do. Check it out here: facebook.com/groups/finnsden.
Why are my block sizes irregular?
Here at Sherwood we’ve traded the sterile assembly line for a human touch; we’re proud of our handcrafted products. Slight irregularities and seeming imperfections make each block set as unique as the child who plays with them.
Are my blocks ethically sourced?
We care deeply about ethical sourcing…so much that we moved to India to get our hands and eyes on the whole production process! We personally know each of our manufacturers, and have visited their facilities to ensure ethical sourcing.
Can I return my order?
We want you to be completely happy with your purchase! If you are not satisfied with your order, please contact us at firstname.lastname@example.org within 30 days of receiving your order and we’ll get your refund process started.
What’s a SagaSet? How is it different from other toy sets?
All our Sherwood designs seek to connect functionality, fun, and storytelling. Our SagaSets are collections of toys set in fantastic worlds, accompanied with exciting stories. You can learn more about the SagaSets at Finn's Den.
When can I meet Finn the Dragon?
Just send a message using the contact prompts above or email email@example.com. We’d love to get a postcard sent your way from Finn himself!